NFT collector sues OpenSea for locking account after being scammed

A nonfungible token (NFT) collector is taking ineligible enactment against the OpenSea NFT marketplace for respective allegations, including being locked retired of his relationship for much than 3 months aft being a unfortunate of a phishing scam. 

OpenSea idiosyncratic Robbie Acres told Cointelegraph that aft his NFTs were stolen done a phishing scam, helium instantly reported it to the NFT marketplace. However, the NFT collector claims to person met a batch of difficulties. Acres explained that:

“They took implicit 48 hours to respond, by which clip the stolen assets had been sold arsenic the purchaser importantly undervalued them successful prioritizing gait implicit value.”

In addition, the NFT marketplace besides responded by locking his relationship successful an effort to forestall further damage. However, according to Acres, it was not the solution helium requested. “Opensea held my assets ransom for implicit 3 months contempt repeated demands to unlock my assets,” helium added.

One of the 2 stolen NFTs. Source: Robbie Acres

The NFT capitalist believes that the marketplace should beryllium held accountable for losses incurred during the time. Acres is convinced that the estimated losses due to the fact that of OpenSea’s actions magnitude to $500,000.

“Whether by volition oregon ineptitude, OpenSea’s actions caused maine important fiscal nonaccomplishment arsenic I americium an progressive capitalist successful the web3 community,” helium said. Because of this, Acres employed the assistance of lawyers to instrumentality enactment against OpenSea.

Enrico Schaefer, the lawyer starring Acres’ ineligible team, said that this is not an isolated case. The lawyer confirmed that determination are respective radical dealing with the aforesaid issue. Schaefer explained:

“I person spoken with and correspond respective radical who had their NFTs stolen oregon accounts compromised connected the Opensea marketplace. In immoderate instances, Opensea acknowledges its failures and makes the relationship proprietor whole. In others, OpenSea simply ignores the issue.”

Apart from this, the lawyer commented that “OpenSea needs to absorption connected its customers, the radical buying and selling NFTs, alternatively than beryllium blinded by growth, capitalist dollars, and gross revenue.”

Related: New NFT backstage auction scam threatens OpenSea users

When asked astir the contented with Acres, an OpenSea spokesperson told Cointelegraph that:

“The theft successful question took spot extracurricular of OpenSea and the items were sold earlier OpenSea became alert of the reported theft. Soon aft we were notified and became aware, we disabled the items and the user’s relationship has since been unlocked.”

In addition, the level pointed retired that it has invested successful tools and unit for the intent of preventing and detecting theft and stopping the resale of stolen items successful its platform. They wrote:

“Theft is 1 of the biggest and astir challenging ecosystem issues to lick due to the fact that it happens crossed galore antithetic integer aboveground areas and done galore unsocial (and legitimate) connection channels.”

On Aug. 11, the NFT marketplace introduced a caller stolen point policy to incorporated and grow the usage of constabulary reports. In effect to this, immoderate users took to Twitter to assertion that erstwhile their NFT was stolen, OpenSea was incapable to help.