Salesforce launches proprietary AI agents to act as virtual employees

Salesforce unveiled its caller AI platform, Agentforce, during the yearly Dreamforce lawsuit connected Sept. 17, showcasing a instrumentality that allows businesses to rapidly make and deploy autonomous AI agents.

The platform, designed to heighten productivity successful areas specified arsenic lawsuit service, sales, and marketing, was demonstrated astatine the “Agentforce Launch Zone,” wherever attendees built their archetypal AI agents unrecorded and on-site.

Agentforce integrates with Slack and a ample connection exemplary (LLM), offering businesses a simplified attack to processing AI agents without extended coding. The level is aimed astatine providing a low-code solution for organizations seeking to automate processes.

Attendees astatine Dreamforce volition proceed to person entree to their cause prototypes via Salesforce Experience Cloud aft the event.

Salesforce CEO and seat Marc Benioff said:

“Agentforce represents an advancement successful AI technology, moving beyond accepted copilots to make autonomous agents that prioritize accuracy and scalability.”

Agentforce agents are susceptible of analyzing data, identifying actions, and executing decisions independently, with the enactment to modulation tasks to quality employees erstwhile needed. The level aims to enactment businesses successful overcoming challenges often associated with customized AI implementations, specified arsenic information absorption and integration costs.

Kevin Quigley, Senior Manager astatine Wiley, shared his acquisition with the platform, highlighting a 40% summation successful lawsuit solution aft implementing Agentforce. He emphasized the benefits of the no-code builder, peculiarly during high-demand periods.

Salesforce has outlined its extremity to grow the usage of Agentforce, with plans to deploy 1 cardinal agents by the extremity of 2025. The institution continues to absorption connected AI-driven solutions arsenic portion of its broader strategy to heighten concern operations and lawsuit engagement.

Agentforce is positioned arsenic a instrumentality to assistance organizations successful managing AI much effectively, addressing a increasing request for automation and intelligent processes crossed industries.

The station Salesforce launches proprietary AI agents to enactment arsenic virtual employees appeared archetypal connected CryptoSlate.