OKX cites intermittent outage amid Alibaba Cloud equipment anomaly

Crypto speech OKX witnessed work disruptions aft superior infrastructure supplier Alibaba Cloud announced a hardware nonaccomplishment successful Alibaba Cloud’s Hong Kong information center.

Alibaba Cloud Hong Kong IDC Zone C server went offline connected Saturday astatine astir 10 PM ET and failed to retrieve for implicit 7 hours astatine the clip of reporting. On-chain information further confirms that OKX processed nary transactions during this timeline.

Alibaba Cloud’s website shows that the Hong Kong (China) server hosts 3 availability zones, which person been operational since 2014. The unreality supplier confirmed the outage done an authoritative announcement, arsenic shown below.

Alibaba Cloud's authoritative announcement astir work disruption that affected OKX's service. Source: Alibaba Cloud

While announcing the work disruption, OKX revealed that it is moving unneurotic with Alibaba Cloud to resoluteness the issues. “Funds are safe. Sorry for immoderate inconvenience caused,” the announcement added.

There is presently an intermittent transportation mistake with our unreality supplier which is affecting the idiosyncratic experience. Our dev squad is resolving it with them. Funds are safe. Sorry for immoderate inconvenience caused.

— OKX (@okx) December 18, 2022

In the meantime, users cannot retreat and deposit funds, portion immoderate assertion that their relationship balances person glitched to amusement $0 successful their funds. Many investors person confirmed that their trades got stuck midway and person shown concerns astir imaginable losses.

OKX has not yet to responded to Cointelegraph’s petition for comment.

Related: OKX releases proof-of-reserves page, on with instructions connected however to self-audit its reserves

In aboriginal December, Avalanche blockchain entered into a concern to powerfulness Alibaba Cloud’s Node-as-a-Service initiatives.

— Avalanche (@avalancheavax) December 2, 2022

As Cointelegraph reported, the concern is aimed astatine processing caller tools for launching validator nodes connected Avalanche's nationalist blockchain level successful Asia. The integration volition let Avalanche developers to usage Alibaba Cloud’s plug-and-play infrastructure arsenic a work to motorboat caller validators.

During the announcement, it was revealed that Avalanche hosts implicit 1,200 validators and processes astir 2 cardinal regular transactions.